Coordinator, Client Solutions

AWE is seeking a highly motivated, detail-oriented Coordinator, Client Solutions to support the sales cycle. Reporting to a Director of Client Solutions, this position requires strong project management, client relationship skills, strategic thinking, problem solving and a results-driven mindset. This remote position is open to candidates located within the continental United States.

KEY RESPONSIBILITIES:

Lead Generation & Sales Support

  • Partner with Director, Client Solutions to achieve sales targets;
  • Research and qualify new leads;
  • Set up client meetings for the Director of Client Solutions to achieve individual, annual scheduling targets;
  • Create and update CRM records for current and potential clients;
  • Run email and phone outreach campaigns to engage potential clients;
  • Attend and support sales meetings and take accurate notes to update CRM;
  • Handle post meeting follow-up, sending additional information as requested;
  • Track client servicing in the CRM and work closely with Learning & Development to ensure delivery of AWE’s services;
  • Collect client feedback and suggest changes to improve client experience;
  • Attend and support client-facing meetings as needed.
  • Keep up with AWE product and service information and updates;
  • Stay informed about competing products and services.

QUALIFICATIONS

Successful candidate will possess:

  • Alignment with AWE’s mission to create equity and economic growth in the workplace;
  • At least two years experience in account management support, sales-driven project management or coordination, or lead generation;
  • Proactive, authentic client-centric mindset and results-oriented drive that fuels approach to achieving goals;
  • Flexibility and agility in a high-growth environment;
  • Coachability combined with an ability to quickly learn new skills;
  • Capability to work independently and autonomously in a distributed work environment; 
  • Exceptional organizational, multitasking and prioritization skills;
  • Strong attention to detail;
  • Excellent written and oral communication skills;
  • CRM experience required plus proficiency in Office (Word, Excel and Powerpoint), Google Apps (Sheets, Docs, Drive, Calendar), Asana, virtual meeting Apps (WebEx, Microsoft Teams, Zoom); 
  • Spirit of generosity and service;
  • Great sense of humor;
  • Bachelor’s or Associate Degree.

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