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Diane Gelman

Former Senior Managing Director of Strategic Planning and Program Management, Institutional Financial Services, TIAA-CREF

Diane Gelman is a Senior Managing Director of Strategic Planning and Program Management, as well as Chief of Staff to the CEO of TIAA’s Institutional Financial Services business. She is also a member of the firm wide Enterprise Leadership Group (ELG). Founded in 1918 by Andrew Carnegie, TIAA is a national financial services organization with ~$950 billion in assets under management and is the leading provider of retirement services in the academic, research, medical and cultural fields.  

As a trusted adviser to the business CEO, Diane drives strategy formulation, inclusive of assessment and adjustment of the business’ direction in response to a changing environment, facilitates priority setting, optimization of resources and agreement around intended outcomes/results to meet the business’ strategic objectives.  In addition, Diane manages the CEO’s client and employee engagement agendas and communication platform.

Prior to this role, Diane was Chief Operating Officer for Information Technology at TIAA where she provided the CIO and IT Leadership team with the structured, timely and transparent flow of necessary data to track strategic initiatives, to ensure follow-through and to sustain momentum to drive results.  The capabilities that Diane defined and the function she built became the role model for the Business Management function at TIAA.   

Before joining TIAA, Diane served as a Director within Credit Suisse Technology Infrastructure Services. There she partnered and influenced strategic deliverables, critically assessed strategic initiatives, with an eye towards identification and management of interdependencies, efficiencies, best practices and additional opportunities to advance strategic objectives.  Diane also led the design and implementation of a new IT operating model that delivered increased accountability, stronger demand management, improved financial and project transparency and a better balance of global capabilities and regional execution

Diane has also held various operating and leadership roles within Technology at JPMorganChase as well as within other functional areas, such as Planning & Analysis Lead for the Finance organization and Middle Office / Operations Manager for North America Foreign Exchange Spot/Forward Sales & Trading. She began her career at Andersen Consulting (now Accenture) as a programmer and ultimately as an engagement manager supporting the implementation of financial software packages for a varied host of clients. 

Diane is a member of the Financial Women’s Association (, Advancing Women Executives ( and actively supports the National Center for Women & Information Technology ( and NPower (, two organizations focused on building technology skills in under-represented segments of the technology workforce.

She received a Master’s in Business Administration from Columbia Business School, where she graduated with honors, admitted to the Beta Gamma Sigma Honor Society and earned a Bachelor’s of Science in Economics from the Wharton School of the University of Pennsylvania.

Diane lives in Montclair, New Jersey with her husband and their four children. 

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