Kirsten Wolberg, Vice President of Technology Business Operations, joined PayPal in June 2012 to lead the Technology Business Operations organization. Her team is responsible for all of the business operations functions for Technology, including strategic planning and investment, as well as portfolio management and end-to-end program management for strategic enterprise initiatives. Kirsten serves on Advisory Boards for companies with cloud-based delivery models including Socialware, CollabNet and New Charter University. Previously, she was Chief Information Officer at salesforce.com, where she was responsible for all elements of IT Service Delivery, including IT architecture, client portals (corporate website, online help and training, e-commerce), corporate systems, and end-user services. Before joining salesforce.com, Kirsten spent seven years at Charles Schwab & Co., Inc., where she led Corporate Technology, offshore development, and technology education & leadership development. Prior to joining Schwab, she held a variety of product development, operations and consulting positions in the financial services industry.
Under Kirsten’s leadership, salesforce.com’s IT team was recognized for several industry awards, including InformationWeek 500, Most Innovative Business Technology Organizations (2009 #4 and 2010 #5), and was ranked #10 on Computerworld’s Best Places to Work in IT for 2010 and #8 in 2011. Kirsten was named one of the Most Influential Women in Business in the Bay Area, 2011 by the San Francisco Business Times.
For the past eight years, Kirsten has served in leadership roles with The Leukemia and Lymphoma Society and is the Corporate Walk Chair for the San Francisco Light the Night Walk. She is a local Board Member of Year-Up, an organization with a mission to close the Opportunity Divide by providing urban young adults with the skills, experience, and support to empower them to reach their potential. Kirsten holds a BS degree in Finance from the University of Southern California and an MBA degree from the J.L. Kellogg Graduate School of Management at Northwestern.