Hope Jarvis, Executive Vice President, Chief Operations and Digital Officer at Chubb North America

 Hope Jarvis, Advancing Women Executives Leader. 

Hope Jarvis, Advancing Women Executives Leader. 

Hope Jarvis is the Executive Vice President, Chief Operations and Digital Officer at Chubb North America and reports directly to the President. In her role, she is responsible for the fulfillment of agent and client services as well as digital services for Chubb PRS - a $5 billion personal lines property and casualty insurance business that serves high net worth clients in the U.S. and Canada.

With over 20 years of experience, Hope is an expert in strategy, customer experience, team development, claims, and operations. She is a big-picture, value-based leader, who motivates and empowers her 800+ person team to realize their individual value which has directly resulted in exceptional customer service level scores – for example, through 4 storms in 5 years, she and her teams have maintained a 97% customer satisfaction score.

Hope held three prior leadership positions in Chubb including: Global Claims Center Manager; Global Claims Strategy, TPA & Compliance Manager; and the U.S. Claim Strategic Planning & Operations Manager. She is known for cultivating authentic human connection and leveraging those relationships to resolve complex issues.

Prior to her work in claims, Hope was the Senior Vice President of Corporate Development and before Chubb, she spent 10 years in strategy and consulting at Accenture, Mercer Management Consulting, and NewNetCo Inc.

Hope’s impact reaches far beyond the walls of her office. She currently sits on the board for the Hamlin School in San Francisco - an all girls school that she and her daughter attended that aims to develop the intellect, character and citizenship of each girl to its highest potential. She also sat on the board for the American Red Cross which was of particular interest to her as an insurance professional because of their work in community crisis management and customer service.

Hope completed her BA at Brown University before completing her MBA at the Haas School of Business, University of California, Berkeley. When she is not working, Hope can be found exploring the Bay Area with her family and two dogs.

MyKhanh Shelton, Senior Vice President, Global Inclusion, Engagement and Diversity at 21st Century Fox

 MyKhanh Shelton, Advancing Women Executives Leader. 

MyKhanh Shelton, Advancing Women Executives Leader. 

MyKhanh Shelton is a big picture leader committed to positive change who is known for her ability to get things done. She confronts challenge with vigor and expert strategy using a combination of diplomacy and advocacy.

Currently, MyKhanh is Senior Vice President, Global Inclusion, Engagement and Diversity at 21st Century Fox. In her role, she guides strategy and leads the global inclusion team in executing initiatives to foster inclusion and increase diversity across the company; spearheads internal programs and external partnerships to support diverse storytellers, including the Fox Filmmakers Lab, the Fox Writers Lab, and the Television Directors Lab; and leads the development of a global strategy and roadmap for the creation of Colleague Network and Resource Groups (CNRGs). Additionally, she partners with internal and external stakeholders to raise awareness of the company’s commitment to inclusion and diversity.

MyKhanh completed her B.A. in Political Science at UCLA, then went on to receive her J.D. from UC Berkeley. She started her career at a litigation firm, then moved to Fox, where she has been for almost 16 years. She advanced through the organization from Counsel to Senior Vice President, Fox Group Legal.  In that role, she led litigation teams across the country, represented Fox in industry-wide litigation and initiatives, and advised senior executives on a wide variety of employment-related matters. She became the Head of Diversity and Inclusion for Fox Entertainment Group in September 2016, before stepping into her current role in September 2017.

In addition to her work, MyKhanh sits on the board of Facing History and Ourselves, an international non-profit whose mission is to engage students in an examination of racism, prejudice, and antisemitism to promote the development of a more humane and informed citizenry. MyKhanh joined the board because she values personal stories, especially those of immigrants and refugees, to which she strongly relates to as a refugee of the Vietnam War.

MyKhanh enjoys reading, practicing yoga, hiking, and empowering her daughters to pursue their artistic passions of piano, singing, and acting. She is based in Los Angeles, where she lives with her husband, Scott, and their two girls, Nyla (12) and Mia (15).

Darrah Bixler, Managing Director, Head of Global Human Resources at Heitman

 Darrah Bixler, Advancing Women Executives Leader.

Darrah Bixler, Advancing Women Executives Leader.

Darrah is an accomplished and progressive human resources leader with a passion for culture and people. Currently, she is Managing Director, Head of Global Human Resources, Global Management Committee member, and equity partner for Heitman, a global firm specializing in real estate investments. Darrah is committed to creating top-tier programs and opportunities that support Heitman and position it as an employer of choice. She believes that it's Heitman's inclusive and connected workplace culture that set it apart from its competition.

Before joining Heitman, Darrah was Vice President of Human Resources for GoHealth. Throughout her 20+ year career in human resources, she's held many leadership positions at Accretive Solutions, IRI, Kelly Services, and PepsiCo.

When she is not working, Darrah enjoys spending time with her husband, David, and their kids Emma, David, Danielle, Garrett, and Junie, her Terrier-Chihuahua mix. Darrah’s passions include traveling to new places, cheering on her daughter’s soccer team, running in the summertime, and exploring Chicago’s ever-evolving food scene. She resides in Hinsdale, IL with her family.

Darrah received a BA in Psychology from Kalamazoo College and a Masters in Labor and Industrial Relations from Michigan State University.